System Integration & Network Coordinator

Troy, MI
Full Time
Experienced
WHO WE ARE
Working together, growing together, creating new things together: EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You‘ll go your own way in your career at a high level – nationally and internationally. Take your next step and support us as an SYSTEM INTEGRATION & NETWORK TEST LEAD.

DESCRIPTION
  • Coordinate and track software and system network-related issue tickets throughout the development process. 
  • Review incoming tickets for completeness, consistency, and required technical information.
  • Based on high levels analysis, assign each ticket to best member of global engineering team to lead the needed change estimation or problem investigation.
  • Support standardization of issue reporting and tracking processes. 
  • Follow up with engineering teams and stakeholders regarding reported issues and status updates. 
  • monitor issue aging, priorities, and closure progress. 
  • Generate reports and metrics including issue inflow, burndown, and status tracking.
  • Support project meetings with issue tracking summaries and status updates. 
  • Maintain accurate documentation in tools such as Jira.   
REQUIREMENTS
  • Bachelor’s degree in engineering.
  • Needs to know Jira & Microsoft Office, and some SAP
  • English at a professional working level
  • Availability to travel
  • American VISA
  • Temporary position
MAKING IMPOSSIBLE
THINGS POSSIBLE
WITH YOU

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